BUMA® has created this privacy statement in order to demonstrate our firm’s commitment to privacy. The documents and information displayed in this site are for reference purposes only.
BUMA® takes privacy seriously. The following principles underpin our approach to respecting your privacy:
We value the trust that you place in us by giving us your personal information. We will always use your personal information in a way that is fair and worthy of that trust.
We will provide clear information about how we use your personal information. We shall always be transparent with you about what information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns.
We will take all reasonable steps to protect your information from misuse and keep it secure.
We will comply with all applicable data protection laws and regulations and we will co-operate with data protection authorities. In the absence of data protection legislation, we will act in accordance with generally accepted principles governing data protection.
BUMA® PRIVACY NOTICE
This Privacy Notice explains the types of personal information we collect and how we use, disclose and protect that information.
This Privacy Notice applies to personal information collected by the BUMA® in connection with the services they offer. This includes information collected offline through our Consumer Engagement Centers, direct marketing campaigns, sweepstakes and competitions, and online through our websites, applications and branded pages on third party platforms and applications accessed or used through such websites or third party platforms (“BUMA® Sites”).
This Privacy Notice also applies to targeted BUMA® content, including offers and advertisements for BUMA® products and services, which we (or a service provider acting on our behalf) may send to you on third party websites, platforms and applications (“Third Party Sites”) based on your Site Usage Information (as defined below). These Third Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third Party Sites.
This Privacy Notice is hereby incorporated into and forms part of the terms and conditions of use of the applicable BUMA® Site.
By using a BUMA® Site, you are consenting to the relevant BUMA® Company collecting, using and disclosing your personal information in accordance with this Privacy Notice. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the BUMA® Sites or otherwise provide the relevant BUMA® Group company with your personal information.
BUMA® will only collect, use or disclose your personal information where it is fair and lawful to do so. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behavior. We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Notice. You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Notice.
Please note, however, that we may process your personal information without consent if we have a legitimate reason to do so, provided that such use will not have a prejudicial effect on your own rights, freedoms and interests. Any such use shall be in accordance with the BUMA® Privacy Principles set out above.
The majority of BUMA® Sites are designed and intended for use by adults. Where a BUMA® Site is intended for use by a younger audience, we will obtain consent from a parent or guardian before we collect personal information where we feel it is appropriate to do so or where it is required by applicable laws and regulations (the age at which consent is necessary varies from country to country). If you are a child over the age where parental consent is required in your country, you should review the terms of this Privacy Notice with your parent or guardian to make sure you understand and accept them.
If we discover that we have collected information from a child without consent from a parent or guardian where such consent should have been obtained, we will delete that information as soon as possible.
Access to certain parts of the BUMA® Sites and/or eligibility to receive prizes, samples or other rewards may be limited to users over a certain age. We may use your personal information to carry out age verification checks and enforce any such age restrictions.
Information you give us directly
Information collected automatically when you use the BUMA® Sites
Information we collect from other sources
Online Shopping Policy
All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.
This website is owned and operated by BUMA. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.
Your Membership Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. BUMA reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. You agree to pay for all charges noted here in as payable by you.
BUMA may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in INR and all charges will be processed in INR.
All prices listed on this website are subject to confirmation. BUMA will notify you by e-mail within hours of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an e-mail within 24 hours of completing a purchase order, BUMA is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by e-mail with confirmation of your intention to purchase the item at the confirmed price.
BUMA reserves the right to limit the quantities of certain items which an individual or any group can purchase. BUMA will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, BUMA will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, BUMA will notify you as soon as possible.
By visiting BUMA website, you agree that the laws of Government of India, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and BUMA.
Return & Exchange Policy
All physical products sold on www.buma.in are covered under our Warranty Policy & will be adhered to accordingly.
In order to get a defective item replaced
- Contact Customer Care via the contact us page or request a call back, within 24 hours from the date of delivery.
- The defective product or part will be recalled and a replacement will be shipped only after verification & approval by our service engineer/regional customer care head who will contact you within 48 working hours on receipt of your complain.
Please note –
- Replacement can be for the entire product or part(s) of the product subject to availability of the same with BUMA.
- Replacement is offered for the products sold at www.buma.in only.
- All products should be checked thoroughly during delivery for any incidental damages.No claim, except manufacturing defect, will be entertained once the product is delivered & money received.
If you cancel your order within 24 hrs of placing it, we will refund the entire amount. Or else the order will be considered confirmed.
Note: If you receive a package that is open or looks to have been tampered with, do not accept it. Contact BUMA on www.buma.in , and we will have the issue quickly resolved.
Following shall not be eligible for return or replacement –
- Damages due to misuse of product;
- Incidental damage due to malfunctioning of product;
- Products with tampered or missing parts & packaging;
- Any damage / defect which are not covered under the manufacturer’s warranty;
- Any product that is returned without all original packaging and accessories, including the box, BUMA’s packaging if any, and all other items originally included with the product(s) delivered
“We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
We may also share your personal information with companies, organizations or individuals outside of BUMA® if we believe that disclosure of the information is necessary for legal reasons.
Transferring your personal information
We may transfer your personal information to servers located outside the country in which you live or to affiliates or other trusted third parties based in other countries so that they may process personal information on our behalf. By using a BUMA® Site or otherwise providing BUMA® with personal information, you agree to us doing so in accordance with the terms of this Privacy Notice and applicable data protection laws and regulations.
You should be aware that many countries do not afford the same legal protection to personal information as you might enjoy in your country of origin. While your personal information is in another country, it may be accessed by the courts, law enforcement and national security authorities in that country in accordance with its laws. Subject to such lawful access requests, we promise that anyone processing your personal information outside your country of origin is required to implement measures to protect it and is only entitled to process it in accordance with BUMA’s instructions.
Safeguarding your personal information
We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorized access, modification or misuse and is only permitted among our employees and agents on a need-to- know basis.
Your privacy rights and who to contact
If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by clicking the Contact Us link on the BUMA®Site that directed you to this Privacy Notice. Your request will be directed to the appropriate BUMA® representative.
You have the right to tell us if you:
- Don’t want to be contacted in the future by us
- Would like a copy of the personal information which we hold about you
- Would like us to correct, update, or delete your personal information in our records
- Wish to report any misuse of your personal information
- To assist us in dealing with your request, please provide your full name and
In addition to this Privacy Notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or policies. We encourage you to read these additional terms or policies before participating in any such campaigns or promotions as you will be required to comply with them if you participate. Any additional privacy terms or policies will be made prominently available to you.