Online Shopping Policy

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

Please make sure you have read our Website Privacy Policy and Disclaimer related to the use of this Website.
This website is owned and operated by BUMA. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. BUMA reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. You agree to pay for all charges noted here in as payable by you.

BUMA may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in INR and all charges will be processed in INR.
All prices listed on this website are subject to confirmation. BUMA will notify you by e-mail within hours of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an e-mail within 24 hours of completing a purchase order, BUMA is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by e-mail with confirmation of your intention to purchase the item at the confirmed price.
BUMA reserves the right to limit the quantities of certain items which an individual or any group can purchase. BUMA will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, BUMA will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, BUMA will notify you as soon as possible.

Applicable Law

By visiting BUMA website, you agree that the laws of Government of India, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and BUMA.


Return & Exchange Policy 

All physical products sold on www.buma.in are covered under our Warranty Policy & will be adhered to accordingly.

In order to get a defective item replaced
Contact Customer Care via the contact us page or request a call back, within 24 hours from the date of delivery.
The defective product or part will be recalled and a replacement will be shipped only after verification & approval by our service engineer/regional customer care head who will contact you within 48 working hours on receipt of your complain.
Please note –
Replacement can be for the entire product or part(s) of the product subject to availability of the same with BUMA.
Replacement is offered for the products sold at www.buma.in only.
All products should be checked thoroughly during delivery for any incidental damages. No claim, except manufacturing defect, will be entertained once the product is delivered & money received.
CANCELLATION
If you cancel your order within 24 hrs of placing it, we will refund the entire amount. Or else the order will be considered confirmed.
Note: If you receive a package that is open or looks to have been tampered with, do not accept it. Contact BUMA on www.buma.in , and we will have the issue quickly resolved.
Following shall not be eligible for return or replacement –
Damages due to misuse of product;
Incidental damage due to malfunctioning of product;
Products with tampered or missing parts & packaging;
Any damage / defect which are not covered under the manufacturer’s warranty;
Any product that is returned without all original packaging and accessories, including the box, BUMA’s packaging if any, and all other items originally included with the product(s) delivered
Special Notes
“We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time